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Sniffing Out the Facts: Starwood Hotels

Contrary to recent news, not all U.S. and Canada Sheraton and W Hotels are dog-friendly. In August we were pleased to hear Starwood Hotel's news release which announced "Sheraton, Westin, and W Hotels to Allow Dogs Brand Wide." We decided to call Starwood's central reservations phone line to confirm the announcement. They stated that every Sheraton and W Hotel in the U.S. and Canada now allows dogs up to 80 pounds. They also told us that all Westin Hotels have a 40 pound limit.

Since DogFriendly.com focuses on listing places that allow dogs of all sizes* (and in non-smoking rooms), we decided not to call the Westin Hotels. We did however begin to call the Sheraton and W Hotels. During the week of September 1, 2003, we called all of these hotels individually and found that over 32% still do not allow dogs. Of the hotels that allow dogs, 63% allow dogs up to about 80 pounds (or more) and in non-smoking rooms, 31% allow small dogs only, 5% allow dogs in smoking rooms only, and 1% had a daily pet fee of $100 or greater per each day.

We did find a handful of Sheraton and W Hotels that were switching over to become pet-friendly. These are included in our numbers which reflect the pet-friendly hotels. Especially noteworthy were the Hawaii hotels that are becoming pet-friendly, as hardly any hotel chain in that state allows dogs.

If you decide to stay at a Sheraton or W Hotel, please note that if you call Starwood's central reservations phone line, many of the agents do not seem to know that some of the hotels do not allow dogs. This can become a problem if you make a reservation and then show up at a hotel that does not allow dogs. We recommend that you always call the hotel directly to verify their pet policy. This is true for many hotel chains.

Summary of Pet Policies for United States and Canada Sheraton and W Hotels

Note: It is possible that some hotel policies will change as we did get different answers when calling a few days later in some cases (either becoming pet-friendly or deciding not to opt in to Starwood's new pet-friendly policy).

Comments
Number of Hotels
Total Sheratons and W Hotels in the U.S. and Canada Called
215
Dogs of at least 80 pounds allowed (some hotels have no size limit) and allowed in non-smoking rooms
89
No Dogs Allowed
69
There is a weight limit of 50 pounds or less (the majority were less than 25 pounds)
45
Dogs are allowed in smoking rooms only
7
There is a Daily Pet Fee of $100 or greater
2
The hotel was unsure of its pet policy
3

*We focus on listing places that allow dogs of all sizes, at least 75 pounds or greater, and places that allow dogs in non-smoking rooms. The few exceptions to our guidelines are some advertisers on our web site. While the majority of our advertisers on DogFriendly.com allow dogs of all sizes, there are some which state small dogs only. But our policy is to list the pet policy so you will know right away if there is any size limit.

 

 


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Before you visit an establishment or place, please contact them and verify that they are still dog-friendly and available, as policies and management change frequently. All places listed on DogFriendly.com require your dog to be leashed and under your direct control unless specified  otherwise by an establishments (including parks and beaches) management. Please be aware of local Breed-Specific Laws that may be in place where you are visiting. The information on this site is not a recommendation. DogFriendly.com, Inc. makes no warranties or representations of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. If you find an establishment that no longer allows dogs, please let us know so we can remove them from our list. For full Rules and Regulations for Use of This Site, including the legal disclaimer and copyright notices,  click here before using the site
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