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United Airlines Dog Travel Policies

For Air Carrier Information Click Here
For International Customs/Quarantine Information
U.S. Airport Pet Relief Areas and Off-Leash Areas

United Airlines

United  Air Hub Airports
Chicago
Washington Dulles
Denver
Houston Intercontinental

For The Full United Airlines Policy: United Airlines Complete Pet Travel Information

Overview

Dogs that are small enough may go in the cabin under the seat in a hard kennel. Dogs that are larger must go in cargo. No pets may go to or through Hawaii, Guam, or Australia. There is a $125 each way charge for in cabin pets. The charge for pets in cargo varies starting at $169. Contact 800-575-3335 for the "PetSafe" desk or 800-241-6522 for reservations; 10 day Health Certificate required.

Cabin Travel With Pets

United allows domesticated cats, dogs, rabbits and birds to travel accompanied in the aircraft cabin on most flights within the U.S. An in-cabin pet may be carried in addition to a carry-on bag and is subject to a $125 service charge each way. For travel exclusively on United Express by Silver Airways, the service charge for an in-cabin pet is $50 each way.

 

In-cabin pet kennels
A pet traveling in-cabin must be carried in an approved kennel, either hard-sided or soft-sided. The kennel must fit completely under the seat in front of the customer and remain there at all times. The maximum dimensions for hard-sided kennels are 17.5 inches long x 12 inches wide x 7.5 inches high (44 cm x 30 cm x 19 cm). The maximum dimensions for soft-sided kennels are 18 inches long x 11 inches wide x 11 inches high (46 cm x 28 cm x 28 cm).

 

In-cabin pet kennels are also available at some United check-in counters for $60 each. Purchases may be made with cash or check and are subject to availability. Customers should contact United Reservations to confirm kennel availability at specific locations.

Other restrictions
  • Pets are not permitted on flights to, from or through Australia, Guam or Hawaii.
  • Pets are not permitted to travel with unaccompanied minors.
  • Pets must remain in their kennels with the door secured at all times while in the boarding area and on board the aircraft.
  • The customer is responsible for complying with all state entry requirements which may apply.
  • Pets younger than eight weeks old are not permitted.
  • Pets must travel on the same flight(s) as the customers who are responsible for them.
  • In the event of an emergency, oxygen service will not be available for pets.
  • United’s in-cabin pet policy applies to flights operated by United and United Express only. For codeshare flights, please check with the operating carrier for that airline’s in-cabin pet policy.

at specific locations.

Service animals
Trained service animals are allowed in-cabin to accompany qualified customers with disabilities. Service animal procedures differ from standard in-cabin pet procedures, so please see the Service Animals section for more information.

 

International travel
Rules for international in-cabin pet acceptance vary widely. For information on animal embargoes and restrictions, please go to the Pet Restrictions page. For additional assistance or information, or to book international in-cabin travel for a pet, contact United Reservations.

 

Book in-cabin travel for your pet

Request an in-cabin booking for your pet through united.com or by calling United Reservations at 1-800-UNITED-1 (1-800-864-8331). Advance reservations are required

Pets In Cargo - PetSafe Program

The following is from United Airlines Website. PetSafe® is the specially designed program for transporting animals that are not eligible to travel in the aircraft cabin.

United handles all specialty shipments, especially pets, with the greatest care. We understand the unique requirements of transporting animals, and we adhere to U.S. Department of Agriculture (USDA) and International Air Transport Association (IATA) regulations.

To further ensure the safety of animals when they travel on United, we require animal shippers to follow the guidelines below:

  • Pets must arrive at the designated airport drop-off area at least two hours prior to the scheduled flight's departure time.
  • United requires that your pet have a Health Certificate issued by a veterinarian dated within 10 days of travel. A certificate is required for both your outbound and return flights. Please obtain a new Health Certificate for your return flight if you plan to travel later than the day the original certificate expires.
  • Track a pet's itinerary online. Please have the air waybill number available.
  • Kennels and crates must conform to IATA and USDA regulations.
  • United supports the recommendation of the American Veterinarian Medical Association to not accept animals that have been sedated. United will not knowingly accept a dog or cat that has been sedated and accepts no liability for the death or sickness of an animal caused by any drug.
  • United agents will use the Live Warm-Blooded Animal Acceptance Checklist (PDF: 92.2 KB) at the time you tender your pet. Please feel free to print it out and utilize it in the preparation of your pet for shipping.
  • If you are shipping small or toy dog breeds that are younger than 12 weeks old and less than three pounds (approximately 1.5 kg), it is recommended that you take the following precautionary steps:
    • Do not vaccinate or worm the puppy within three days of transport.
    • Ensure that no other medical procedures are performed on the puppy within three days of transport.
    • Use honey or light Karo syrup for "carbohydrate loading" for the 24-hour period prior to shipping to help maintain glucose levels in the puppy while in transit. Lowered glucose levels in puppies can result in hypoglycemic episodes, including seizures and a reduction of body temperature, severely compromising the health of your pet.

 

 

 

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